REFUND POLICY
Effective Date: August 19th, 2026
Last Modified: August 19th, 2026
Section 105 LLC is committed to providing professional and transparent permit support services. Because our services involve professional time, project-specific preparation, coordination, research, and communication, refunds are handled according to the terms below.
1. Project Estimates & Authorization
Section 105 may provide an estimate, proposal, invoice, or other written scope of services based on the information available at the time of project review.
By authorizing services or submitting payment, the client agrees to the applicable scope, pricing, and payment terms provided for the project.
2. Cancellation Before Work Begins
If a client cancels a project before Section 105 has begun performing services, payments made directly to Section 105 may be eligible for a refund, less any non-refundable processing fees or third-party costs already incurred.
Cancellation requests should be submitted in writing, stating reason for cancellation, as soon as possible.
3. Cancellation After Work Has Begun
Once work has begun, fees associated with services already performed are non-refundable.
Work performed may include, but is not limited to:
-
Project and document review
-
Jurisdiction or permit requirement research
-
Application preparation
-
Submittal preparation
-
Permit coordination
-
Communications with permitting authorities
-
Application or plan review tracking
-
Correction and resubmittal coordination
-
Client or consultant communications
-
Other project-specific administrative or coordination services
If a project is canceled after work begins, Section 105 may determine whether any unused portion of prepaid service fees is eligible for refund based on the work completed and costs incurred.
4. Government & Third-Party Fees
Permit fees, plan review fees, application fees, inspection fees, impact fees, convenience fees, consultant fees, printing or delivery costs, and other government or third-party charges are generally non-refundable once paid or incurred, unless the applicable agency or third party issues a refund.
Section 105 cannot guarantee the refund of fees collected by another organization.
5. Permit Approval & Processing Times
Payment for Section 105 services is for the professional services performed and does not guarantee permit approval or a specific processing timeline.
Refunds will not be issued solely because:
-
A permit is denied or additional information is required.
-
The permitting authority requires corrections or revisions.
-
Agency review takes longer than anticipated.
-
Permit requirements change during review.
-
Additional reviews, approvals, or documentation are required.
-
A client decides not to proceed with the underlying construction project.
Section 105 does not control the decisions or processing times of authorities having jurisdiction or other third parties.
6. Changes in Project Scope
Changes to the project after services begin may require additional work and fees.
If the client's requested services are materially reduced, expanded, or canceled, Section 105 will evaluate any remaining balance based on the original scope, work already performed, and costs already incurred.
7. Consultations & Custom Services
Free consultations do not require payment and therefore are not subject to this Refund Policy.
Refund eligibility for custom or project-specific services will be determined according to the applicable proposal, estimate, invoice, or service agreement and this policy.
8. Refund Requests
To request a cancellation or refund, contact:
​
Section 105 LLC
Email: info@section105.net
​
Please include your name, project address or project reference, project ID or invoice number and the reason for your request. Section 105 will review the request and notify you whether a refund is approved and, if applicable, the amount to be refunded.
9. Refund Processing
Approved refunds will generally be returned using the original payment method when reasonably possible.
Financial institutions and payment processors may require additional time to post a refund after it has been issued by Section 105.
10. Policy Changes
Section 105 LLC may update this Refund Policy periodically. Changes will be posted on this page with an updated revision date.
11. Terms & Conditions
This refund policy should be read together with our Terms & Conditions applicable to Section 105 services.
